Jackpot City Live Chat

Jackpot City Live Chat Rating: 3,6/5 4822 reviews
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Why choose this particular operator, though?

  • Reliable access to a diversity of gaming titles for all stripes of gamers
  • Excellent welcome promotion that is intended for both high rollers and budget-players
  • Superb choice of video poker goodies for the taking
  • A great Live Casino offering
  • Available in both instant play and download option
  • Over 20 user interface languages

While the casino does not have its own dedicated poker room, its video poker offering provides you with a steady influx of winnings, even if their amount is somewhat small. But, hey, at 99% return rate, we would put a wager any day!

The most common method is the live chat. With the chat, you can communicate to Jackpot City customer service without leaving the website. It is also one of the most convenient methods of accessing.

Diving into Jackpot City’s Promotions First

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A juicy bonus for all that are looking for it will be immediately available at Jackpot City. This is not to say that you have to lap up the full amount worth $1,600 in bonus money. However, as the opportunity exists, you certainly have a great chance at it. Jackpot City also differentiates between four separate types of rewards, and that’s just brilliant. As a result, you may pick:

  • Prize-packed bundles which is a multi-tier welcome offer
  • Loyalty Rewards that appreciate your allegiance to the casino
  • VIP Rewards which will give you access to exclusive goodies
  • Match promos that will top off any amount you invest by yourself

All of these treats are available and explained in greater detail when you flick through the dedicated casino’s page that deals with promotions. Better yet, you even get a decent example of how actual matched bonuses work!

Bonus Conditions

Jackpot City offers a $1600 match offer bonus split into four categories:

  • Offer 1: 100% up to $400
  • Offer 2: 100% up to $400
  • Offer 3: 100% up to $400
  • Offer 4: 100% up to $400

However, to get this bonus, you must satisfy the following requirements:

  • For free spins, you must wager the offer at least 50 times before withdrawing the funds.
  • The bonus amount is only available to new players.
  • You must deposit a minimum of $10 to become eligible for the sign-up bonus
  • For the bonus amount, you must wager the amount at least 50 times before you can transfer the funds from the bonus balance to the cash balance.
  • All players will have a maximum of 7 days from the date of signing up to claim their sign-up bonus before it expires.

Don’t let the generic examples sway you from what you should really do, which is to check the actual Terms & Conditions (T&C) of the offer you are accepting. It’s all quite easy to do, too, as all you will need is to read through the listed provisos and make up your mind. If you are ever in doubt, do make sure to drop by the customer support section. Jackpot City provides you with a live chat option that is readily available to answer any query you may have.

Jackpot City Live Chat

Free Chips

Currently, Jackpot City doesn’t offer free chips to players. Nevertheless, to reward its players, Jackpot City offers various reward programs such as loyalty and VIP rewards.

Players will also benefit from sign up bonuses as described above where a $10 deposit will see you land up to $1,600 in bonuses.

Choosing a Game You Love

The choice of games you can have at Jackpot City is not trifle by any stretch of the imagination. There is something for everyone, really, and whether you pursue the more luck-dependent video slots or want to prove yourself in a live game, that’s all very well, because the operator won’t short-change you on any of these options.

‘Magic Slots’

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Jackpot City often gets confused with Jackpot Magic Slots (on Facebook) which, similarly but with a smaller offering, gives players an opportunity to play Slots Bonus Games, Free Daily Games, and hit massive jackpots among other features. Jackpot City however allow all of these but under a much more exciting banner. For instance, you have the Flaming 7s, Road to Oz, and Spotlight Millionaire which are all similar to Jackpot Magic Slots but with better overall game mechanics and reward systems.

We do however commend Magic Slots’ social integration aspect that makes gaming with your friends as easy as Jackpot City with its daily incentives for logging in. You can check out their Facebook page here for the latest news and promotions. Speaking of Facebook, Jackpot City has never had a large social presence online, relying instead on word of mouth and solid promotions to get the operator’s name out.

Jackpot City Casino Section

Apart from poker that the online casino is known for, players will also get a chance to explore a wide variety of games offered at the casino section. Take a look at what you can expect:

Jackpot City Slots

If you are a slots fan, then Jackpot City online casino offers one of the widest ranges of online slots games. To be precise, you’ll have a selection of over 300 online slot games to choose from. Microgaming is one of the slot providers and this means you can expect nothing short of state-of-the-art technology.

This includes graphics, soundtracks, and next-level gameplay. To make it easy for you, you can search for your favorite slots using reels, paylines, themes, etc. Some of the slot games you can expect to come across at Jackpot City include:

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  • Tomb Raider
  • Break Da Bank
  • Hitman
  • Thunderstruck
  • Fantastic 7s
  • Stash of the Titans
  • Avalon
  • Big Kahuna

Do you fancy jackpot prizes running into the millions of dollars? Of course, you do. That’s why Jackpot City offers several jackpot slot games. Look out for:

  • Mega Moolah
  • Mega Moolah Isis
  • Mermaids Millions
  • Mermaids Millions Multi-Player

Online Blackjack

If you love skill games, then Jackpot City offers online Blackjack to help you sharpen your strategies and skills. The best part is this amazing game comes in several variants, which means you’ll have numerous games to keep you busy while on the platform. Some of the variants you can expect to

  • Spanish Blackjack
  • Classic Blackjack Multi-Hand
  • Atlantic City Blackjack
  • Bonus Blackjack
  • Big Five Blackjack
  • Super Fun 21

Online Roulette

Jackpot City offers gamblers a wide variety of online roulette games including the main ones: European Roulette, American Roulette, and French Roulette. Keep in mind, each of these variations comes with a different house edge.

The European Roulette is the most lucrative with the house edge as low as 1.35%. The American roulette comes in at a higher house edge – 2.63%. Whichever variant you prefer, you can be sure to find it at Jackpot City online casino.

Online Bingo

Bingo is one of the most social games on the planet and Jackpot City offers an online version to enable gamblers to play from the comfort of their smartphones. This game of chance played with numbered cards comes in different variations including:

  • Pharaoh Bingo
  • Balistic Bingo
  • Super Bonus Bingo
  • Samba Bingo
  • Electro Bingo
  • BingoBonanza Bingo

Live Dealer Casino

Jackpot City offers a live dealer casino section and players will be blown away with the cutting-edge technology used here. Powered by Evolution Gaming, you can only expect rich graphics and a wide range of live dealer casino games.

For the latter, players can look out for games such as live dealer Baccarat, roulette, and blackjack as well as variants of these games. In terms of technology, players can expect live HD streaming from their studios.

There’s a live chat option that allows you to chat with the croupier and other online players for a more immersive experience.

We personally want to draw your attention to one of the highest-yielding segments of the iGaming industry, namely video poker. Video poker is unlike the poker you have come accustomed to play in dedicated rooms. With video poker, the game versions are slightly altered, and they may even vary across what game you end up, picking.

However, video poker offers some of the best payouts in the whole industry! The RTP rate for Jacks or Better is 99%, so any operator looking to provide the best to its players will always have a rich selection of video poker games for you to enjoy. Once you sign up for the casino, you will find a variety of games, including:

  • Aces and Faces Poker
  • Deuces Wild Poker
  • Double Double Bonus Poker

We recommend sticking with the highest-paying versions of the game and making sure that you have had some time to learn the ropes before trying out the other variants. But this shouldn’t bother you too much, because you can experience video poker at Jackpot City in fun play mode, allowing you to learn all there is about the game itself!

The Crash Course on How to Play Video Poker

Playing video poker is in fact quite easy. You are handed a specific number of cards and you choose to create a hand that you then you submit and hope that you will beat the machine. With this in mind, you can influence the outcome of your hand to some extent.

Naturally, you may be worried about the fairness of the gameplay. Well, this shouldn’t bother you in the slightest as Jackpot City holds a double license from MGA and Kahnawake’s certifying agencies. Additionally, the casino is checked by eCORGA which is an agency authorized to perform in-depth checks of how fair the games are. Ultimately, a randomized outcome of each game is sought and, if all is well, confirmed.

Going Somewhere? Why Not Go Mobile?

Safety and security, wherever you go, is what Jackpot City puts on the table for you. If you want to experience your favorite iGaming products in a convenient setting, you will definitely opt for the mobile platform. But what does this really mean and is Jackpot City any different in mobile than it is for desktop?

Not at all! The casino has managed to establish responsive mobile facilities. In other words, you can have the same entertaining experience on your phone, while on the go – commuting or even travelling to a holiday destination – as you do on the desktop version! There are no restrictions as to the devices you can use, either. Pick your smartphone or opt for a dedicated gaming tablet.

As to technical specifications, you will be able to run the casino on both iOS and Android, so nothing to worry about there, too!

Jackpot City Live Chat

And if you are still wondering what the pros & cons of opting for mobile are, here’s a short breakdown:

(+) Can experience the full range of the casino’s products anywhere you go

(+) The banking facilities are compatible with any device and OS

(+) You can play from both Android and iOS devices

(+) All bonuses and special offers remain available

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(+) Data encryption and your privacy guaranteed

(+) Live casino games

(-) Jackpot City lacks native mobile apps

Even though Jackpot City hasn’t invested in developing its native mobile apps, this is no biggie, because the browser version will provide you with everything there is to the casino, including the live games. We call this a fair trade-off indeed! And if you prefer to access the games a wee bit quicker, do make sure to bookmark the casino and create a desktop shortcut!

Download or Instant Play – It’s Your Choice

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Jackpot City doesn’t have a native app you can download. However, the online casino understands that many gamblers use their smartphones to access their website. Therefore, the website is responsive and optimized for mobile gameplay.

This means you can play from a device of any screen size including tablets. Also, all browsers from the leading operating systems will be able to access the website. that includes Android, iOS, Blackberry, and Windows.

To download or not to download indeed! Instant play seems to be hassle-free and it really saves you the worry of slapping your computer with any extra software. However, if you are a regular gamer, you may as well just opt for the full package. Remember though that the completeness of the experience is guaranteed, choose whatever platform you may! Some people just feel more comfortable with a software client installed and downloaded directly to their computers.

If we had to give props to the downloadable software, we could potentially say that the graphics seem to be slightly better. Then again, our eyes could be playing tricks on us. We find both offers to be up to the required standard and with this in mind, you will have no trouble picking! Encrypted, secure, and private, here comes a piece of software that will help you play safely.

Excellent Navigation and Answers to All Your Questions

Jackpot City is intuitive through-and-through. The website has done an excellent job of providing you with a variety of useful factoids about its own offer. So, while you browse and prepare to choose yourself a product of your liking, you will quickly spot that they have been thoroughly explained. And all of this is in fact quite easy to locate, too.

If you run into trouble finding anything on the website, you can just go down to the footer (bottom of the website) and click on the Sitemap. Everything you will ever need is there. Oh, and if you prefer to read in your mother language, it’s quite easy to do so, because Jackpot City comes with over 20 available languages!

From the Instant Rewards to the Great Gaming Experience

Jackpot City is an outstanding online casino to commit some money. With an abundant video poker options to choose from, you stand a real chance to add to your bankroll. There are also many promotions to use as a bit of a leg-up when the time is right. An avid gamer such as yourself is soon going to benefit from the VIP rewards and Loyalty perks, no doubt! Try your luck and play smart to stack up your winnings today!

Support Options

  • Live Chat: (available 24/7)
  • Helpful FAQ section that could solve ambiguities

Verdict

While the casino does not have its own dedicated poker room, its video poker offering provides you with a steady influx of winnings, even if their amount is somewhat small. But, hey, at 99% return rate, we would put a wager any day!